Troubleshoot

  • Account & Payment Issues

    I have submitted my order and made payment, why didn’t I receive a confirmation email? Kindly proceed to your account dashboard to check if your order is listed. If your order is not listed, kindly email us at support@paulaschoice.th we will get back to you within 1-2 working days. I am unable ...
  • Website Issues

    If you’re having general problems with our website, here are some tips which may help: - Try using a different device or browser. For example, if you are using Google Chrome, try Mozilla Firefox instead; or if you are using your iPad, try using your desktop computer instead. Please note that ver...